Privacy Policy

Last Updated: May 2026

At Spencer Trailers Inc., we respect your privacy and are committed to protecting any information you provide through our website. This Privacy Policy explains what information may be collected, how it is used, and how it may be shared.

Information We Collect

We may collect information that you voluntarily provide to us through our website, including:

• Contact forms
• Quote request forms
• Live chat
• Email inquiries
• Financing applications

Information may include:

• Name
• Email address
• Phone number
• Address or location
• Messages or details submitted through forms
• Information provided for financing requests

How We Use Information

We may use the information we collect to:

• Respond to inquiries and provide customer support
• Provide quotes or product information
• Process financing requests
• Improve our website and customer experience
• Support advertising and marketing efforts

We do not sell your personal information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support advertising and marketing efforts.

We may use third-party services including:

• Google Analytics
• Google Ads
• Tawk.to Live Chat
• Transax

These services may collect limited technical data such as IP address, browser type, device information, and site usage behavior. You may disable cookies in your browser settings, but some website features may not function properly.

Live Chat

We use third-party live chat services such as Tawk.to to assist with customer inquiries submitted through our website.

Financing and Third-Party Services

If you apply for financing through our website or dealership, we may share information necessary to process your request with trusted third-party service providers.

We use platforms such as Transax to securely process financing applications and related services. These providers are only permitted to use your information to complete the requested service.

Data Security

We take reasonable administrative and technical measures to help protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Your Choices

You may choose not to provide personal information through our forms. You may also disable cookies through your browser settings.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of personal information, subject to legal exceptions.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact:

Spencer Trailers Inc.
Phone: 812-829-0226
Website: www.spencertrailers.com